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Services

To help ensure you have a great experience at the Indianapolis International Airport (IND), we offer a variety of services and amenities for our travelers. 

Don't see something you're looking for? Contact Guest Services at 317-487-7243 or reach out to us through our online contact form. If you're at IND, you can stop by the Guest Services desk which is located in Civic Plaza, just beyond Ticketing Hall. 

Health & Wellness 

Focus on your health and wellness when traveling. We offer several resources to help you maintain a healthy lifestyle, learn new wellness tips and find relaxation while at IND.

Health & Wellness

Free Wi-Fi & Charging

We are proud to bring our guests the fastest Wi-Fi of any airport in the country! No ads, no login. Just click and go at IND PUBLIC WI-FI. Our recent upgrades have boosted speeds 8-10 times faster than major U.S. airports. Guests can also find charging stations throughout the terminal, as well as under-the-seat charging ports. 

Free Wi-Fi & Charging

ATMs & Currency Exchange 

For your convenience, ATMs are located throughout the airport along with a Travelex bureau location for easy currency exchange.

​ATMs & Currency Exchange

TSA Pre✓

Inquire for information or apply for membership to save time and stress while traveling. Receive “expedited screening," leave shoes and light outerwear on, remove 3-1-1 compliant liquids, gels and laptops.

TSA PreCheck

USO of Indiana 

The USO operates airport centers and offers military personnel a place of respite and refreshment when traveling through IND.

USO of Indiana

Delta Sky Club

Delta offers a premium airport lounge for business travelers. The Delta Sky Club is located just past the security checkpoint on Concourse A. 

Delta Sky Club

Airport Service Plaza 

Our Service Plaza is located on the south side of Col. H. Weir Cook Memorial Drive and is easily accessible to all vehicles arriving and departing from the passenger terminal.

Airport Service Plaza

Volunteer Ambassador Program 

Volunteer ambassadors are here to greet first time visitors and answer questions about transportation, baggage claim and other airport services.

Volunteer Ambassador Program

Airport Police Department

The Indianapolis Airport Authority Police Department is responsible for ensuring the safety and security of the Indianapolis International Airports and associated reliever airports. 

Airport Police Department

Airport Fire Department  

The Indianapolis International Airport Fire Department is responsible for ensuring the safety and security of the Indianapolis International Airports and associated reliever airports. 

Airport Fire Department

Citation Payment & Vehicle Releases

The Indianapolis Airport Authority Police Department provides assistance to citizens for citation payment and clerical needs.

Citation Payment & Vehicle Releases